Infrared Sauna Warranty - Lifetime

Lux Saunas Manufacturers Far Infrared Saunas Warranty

Lux Saunas warrants that all saunas are not defective in materials and construction.

All sauna heaters with Lux Saunas far infrared saunas are protected by a life time warranty.

Life time warranty on all wooden components.

Life time warranty on all electrical components.

Controller: 18 month warranty

CD Stereo: 1 year warranty

Optional Equipment: 1 year warranty

The Lux Saunas life time warranty applies to all replacement parts. Lux Saunas warrants that all products are completely free of defects and warrants construction of said products for the life time warranty - applied at the time of purchase when not specified above. Any products that cease proper function or are found to be defective during the period of warranty will be replaced or repaired at the option of Lux Saunas. Damage not covered by the Lux Saunas life time warranty includes that stemming from any of the following:

Negligence

Product Abuse or Misuse (use of product in a manner not intended or unsafe use of product)

Misapplication

Modification of Unit

Incorrect Installation

Wear and Tear Typical of Long Term Use

Lux Saunas is responsible for any labor costs associated with removal, inspection and reinstallation of the unit by an authorized service representative provided that said services occur within the 90 day period following activation of the Lux Saunas life time warranty. Warrantee is responsible for arranging access to product for the authorized service technician. Lux Saunas will not be held responsible for expenses incurred from possible disassembly and reassembly of the product. Lux Saunas will not cover costs incurred from an unauthorized service agent that performs any maintenance, alteration or adjustment to the Lux Sauna product - including tasks associated with electrical calibration.

If a product is found to be defective but is not replaced or repaired by an authorized service technician will be shipped to Lux Saunas through pre paid freight. Product or replacement will be returned to the warrantee freight collect. Product purchase date must be proven by inclusion of sales receipt or other such documentation that includes the purchase date, purchaser's full name, postage address, telephone number and any other supportive claim information. Other rights beyond those supplied by this warranty apply on a state to state basis. The warranty on Lux Saunas products applies to all purchases made after May 23rd, 2006.

Circumstances in Which Lux Saunas Warranty Does Not Apply

The Lux Saunas warranty on products is only applicable to the original purchaser of the product. Some circumstances when the warranty will not apply include:

All products or components industrially or commercially purposed. Products used as rentals or in clubs.

Claims resulting from negligence, misuse, incorrect installation, incorrect operation or accidents including but not limited to acts of nature, fire or excess heat.

Lux Saunas is not liable for any special or consequential damages resulting from use of products or any contents/components including with said products.

Lux Saunas is not liable for injury while installing, moving, using or repairing any product.

Warranty not applicable to shipping on replacement parts.

Warranty is considered void upon transfer of ownership.

Lux Saunas is not responsible for bodily or property damage resulting from use of products.

Warranty void if product stored outdoors.

Product Returns

Purchaser are permitted to return a Lux Saunas product within 90 days of the purchase date for any reason. If returning product, 25% product restock fee applies in addition to shipping costs. If canceling product order, a 5% fee is charged after the day of purchase. If canceled on the same day as the order occurred, no fee applies. In some situations, returned products may be subject to a cleaning or repair fee. Even if the purchaser received free shipping at the time of the order, all returns must be accompanied by payment for shipping - both ways.

IMPORTANT: Damage occurring during shipping must be included on the Bill of Lading. Lux Saunas must be notified of shipping damage before 3 days have passed following the signing of the Bill of Lading. After 3 days, the receiver is fully responsible for all replacement costs (product and individual parts) and must pay shipping for said product or parts.